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1. When and how can I reserve a place on the ferries?
2.
I want to make a car reservation from Turku to Mariehamn today, is that possible?
3. What
do you mean by “intermediate harbour”?
4.
Why can’t I make a car reservation Långnäs-Galtby, Osnäs-Hummelvik or vice versa
without making an overnight stop?
5. Does a trip on
your ferries cost anything?
6. Can
you make tax-free purchases on the ferries, and how do I pay my trip?
7. Do you also
make reservations for accommodation in the archipelago?
8. How far
in advance should one make a reservation?
9. Are there
restaurants or cafés on the ferries?
10. How far
in advance should one be at the harbour?
11. We want to
make a reservation for our 15 kayaks, is that possible?
12.
We already made a car reservation, but we forgot to mention we have a caravan too. Is this
important?
13.
Do I need to reserve a place for my motorcycle, my bike, or if I’m travelling without
a vehicle?
14. I want to make a reservation from Långnäs to Överö and vice versa and from Degerby
to Svinö and vice versa, is this possible?
15. Can you
bring your bicycle on the bus?
1. When and how can I reserve a
place on the ferries?
You can reserve a place for your vehicle by calling Ålandstrafiken, +358- (0)18-
525100
during office hours. From August 1st to May 31st we’re open
Monday through Friday 9 a.m. to 5 p.m. (local time = GMT +2). From June 1st to
July 31st we’re open Monday through Friday 8 a.m. to 5 p.m., Saturday 9
a.m. to 3 p.m. You can also fax your reservation to us, our fax number is +358- (0)18-
17815. If you do, please list one or more alternatives to your choice of departure. You can e-mail your reservation to info@alandstrafiken.ax. We handle fax
and e-mail reservations during office hours. We need the registration number of the
vehicle, as the ferry crew checks your reservation from the reservation list according to
the plate number.
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2. I
want to make a car reservation from Turku to Mariehamn today, is that possible?
-We make
reservations for the ferries departing from Galtby, Korpo or Osnäs (Vuosnainen), Kustavi
on the Finnish mainland. Galtby is about 75 km from Turku, you take the road to Pargas
(Parainen) and travel via Nagu to Korpo. Calculate a minimum of 2 hours’ time to get
from Turku to Galtby by car. In order to get to Osnäs harbour, you drive to Kustavi and
take the Vartsala cable ferry. Please observe that the cable ferry has its' own timetable
and one should calculate a minimum of 1,5 h from Turku to Osnäs.
-We make reservations between Osnäs and Hummelvik (in the community of Vårdö appr. 50
km from Mariehamn) and Galtby-Långnäs (in the community of Lumparland appr. 30 km from
Mariehamn) if you make an overnight stop in an intermediate harbour.
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3. What do you mean by
“intermediate harbour”?
-By intermediate harbour we mean an island between the end-of-the-route harbours Galtby
and Osnäs on the Finnish mainland and Långnäs, Hummelvik and Svinö on the Åland
Islands.
-Vårdö and the communities on the main island are not considered intermediate harbours.
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4. Why
can’t I make a car reservation Långnäs-Galtby, Osnäs-Hummelvik or vice versa
without making an overnight stop?
Our ferries are intended for the inhabitants of the archipelago communities, and thus the
ferries are fairly small and their dimensions are according to the needs of the population
of the islands. Since the ferries are financed with tax revenue we do not compete with the
privately-owned shipping companies. We do not make reservations for trips from one end of
the route to the other in one day because that would mainly favour the communities on the
main island of Åland.
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5. Does a trip on your ferries cost anything?
Yes, you pay a fee for your vehicle when travelling to/from an end-of-the-route harbour
(Hummelvik, Långnäs, Svinö, Osnäs, Galtby). Travel between the intermediate harbours
is free of charge.
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6. Can you
make tax-free purchases on the ferries, and how do I pay my trip?
There is no tax-free on our ferries. You can pay in euro or Swedish crowns, and
we accept Finnish bank cards, Visa
and Master cards. You pay when driving on board the ferry.
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7. Do you also make
reservations for accommodation in the archipelago?
No, we only make car reservations. Enquiries about accommodation are best
directed to Ålandsresor (travel agency), phone +358- (0)18- 28040, or to Viking
Line’s travel agency, phone +358- (0)18- 26011. There are different kinds of
accommodation available, anything from camping lots to hotels, depending on in
which intermediate harbour you make your overnight stop.
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8. How far in advance should one make
a reservation?
Make the reservation in time, at least one month in advance. If you’re planning a
trip in July, you should make your reservation at least two months in advance. If
you’re planning to travel during Midsummer weekend, it’s a good idea to make the
reservation 4-6 months in advance. Remember to reserve your return ticket as well,
especially in July the ferries can be full for two-three weeks in a row. It’s easier
to try to make changes to an existing reservation than to make a new one at the very last
minute in July.
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9. Are there restaurants or cafés on
the ferries?
There is a
café on M/S Skiftet and M/S Gudingen on the southern line, Långnäs-Galtby and vice
versa, and on M/S Alfågeln (Hummelvik-Torsholma) and M/S Viggen (Åva-Osnäs) on the
northern line.
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10. How far in advance should one be at
the harbour?
At least 15
minutes before departure. Loading is begun about 15 minutes before departure. Any vehicles
arriving after loading has started are considered unbooked, and are taken onboard
depending upon space available, in turn, from the queue.
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11. We want to make a
reservation for our 15 kayaks, is that possible?
We do not reserve space for loose cargo, but if the kayaks are on the roof-rack it’s
ok. If this is the case, please state the height and length of the vehicle when making the
reservation.
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12. We
already made a car reservation, but we forgot to mention we have a caravan too. Is this
important?
Yes. We only make reservations for three camping cars/cars and caravan per trip. When
making the reservation, you should state type of vehicle, length of vehicle, whether
you’re transporting goods on a roof-rack or a trailer etc. Since the ferries are
fairly small, there might not be room for your vehicle if you forgot to mention what kind
of vehicle you have. Prices are according to the type of vehicle, not to the length of the
vehicle.
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13. Do
I need to reserve a place for my motorcycle, my bike, or if I’m travelling without a
vehicle?
We make reservations for one motorcycle or more and bikes if you have a group of two or
more. Especially during high season 15.6-15.8 it is a good idea to make a reservation. We
do not book passengers travelling without a vehicle unless it is a group of 20 or more
people.
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14. I
want to make a reservation from Långnäs to Överö and vice versa and from Degerby to
Svinö and vice versa, is this possible?
No, we
don’t make reservations between Långnäs and Överö since the Föglö line between
Svinö and Degerby operates about once an hour. We also do not make reservations for the
Föglö line, since the ferry M/S Knipan has departures almost hourly. One should,
however, be at the harbour about 15 minutes before departure. The trip between Svinö and
Degerby takes 25 minutes. There is a waiting room, but no café, on the ferry.
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15. Can you bring your bicycle on the bus?
Yes, but as a last priority cargo.
Other cargo such as goods for provincial stores, cargo to the archipelago communities and
the passengers’ luggage is prioritized. The amount of bikes a bus takes varies. There
is an extra fee of 6 euro for the bike.
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