Passenger registration from January 2014

  • According to Åland Provincial Law (2007:88) on Personal Data, section 4, the registration of personal data within the provincial and municipality administration is allowed when it can be considered relevant for the register holder’s operations within the customer service. The basic regulations for personal data processing are as defined in Section 3 of the Personal Data Act.
  • Ålandstrafiken (Åland Provincial Government) can hand over personal data to a third party only if the receiver of the data has a legal right to use the data
  • Bookings with “old” customer numbers will remain during 2014, but you will need to obtain a new customer number to be able to access these bookings online. Please contact Ålandstrafiken to obtain a new customer number and to transfer bookings you made with an “old” customer number to your new customer number.    
  • From March, 2014 only customer numbers with AT-*** will be accepted.
  • Private customers are registered via the website and they obtain a customer number with personal login codes and passwords. Obligatory information for customer registration includes name, address, telephone and mobile phone numbers, e-mail, car registration number and alternative registration number.
  • Company customers can be registered at Ålandstrafiken where they obtain a customer number for invoicing. Obligatory information includes company name, address, invoicing address, Business ID, telephone and mobile phone numbers, e-mail, car registration number and alternative registration number.
  • 1-2 customer numbers per person/company is allowed
  • Private customers/companies/associations with season tickets can have several vehicles registered on the same AT-customer number, but needs to have a separate AT-customer number for vehicles without season tickets.
  • Companies/travel agencies/camping grounds can have one AT-customer number for online bookings with discount and another AG-customer number for invoicing (for example campers and buses)
  • The person who makes a booking for a private group, association or camping ground is the party that enters an agreement with Ålandstrafiken
  • Please contact Ålandstrafiken to make separate customer numbers